Error installing DJI windows driver

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What I have tried so far. Downloaded the Windows driver and Assistant program from the Ronin-M support page. Connected usb and powered on Ronin M, ran windows driver as administrator with all A/V software off. I am using the usb cable supplied with the unit. I also verified the cable is good by connecting another device to the pc with the DJI cable, no issues. PC is a Dell laptop with an i7 running windows 8.1. I have also tried another windows 7 machine with the same results. I can install and run the Assistant application, but it is also unable to connect to the Ronin.

Any ideas?

Please help.

Thanks!

I didn't find the right solution from the Internet.

References forum.dji.com/thread-42070-1-1.html

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